Terms

 

Terms & Conditions

General Platform Terms of Service

Last updated: 1 January 2025

 

PLEASE READ CAREFULLY

These Terms and Conditions constitute a legally binding agreement between you and Multi-Media Integrated Solutions (Pty) Ltd (trading as VelinX). By accessing or using the VelinX platform, registering an account, or connecting a device to the VelinX network, you agree to be bound by these terms. If you do not agree, do not use the platform.

 

1. Definitions

In these Terms and Conditions:

  • “Agreement” means these Terms and Conditions and any Schedule or addendum incorporated by reference
  • “Device” means VelinX-supplied hardware installed in a vehicle
  • “Earnings” means the revenue share payable to Operators
  • “Impression” means a single verified display of an advertisement to a passenger
  • “Operator” means a registered fleet operator or individual driver
  • “Passenger” means any person who connects to WiFi through a VelinX Device
  • “Platform” means the VelinX dashboard, API, mobile applications, and related services
  • “VelinX” means the VelinX platform, a service offering of Multi-Media Integrated Solutions (Pty) Ltd (“MMIS”), registration number [reg], Cape Town
  • “We”, “us”, “our” means MMIS, the operator of the VelinX platform

 

2. Eligibility and Registration

You must be 18 years or older to register on the VelinX platform. To register as a Fleet Operator, you must:

  1. Provide accurate and complete registration information
  2. Hold a valid South African identity document or company registration
  3. Hold a valid operator permit or professional driving permit for your vehicle(s)
  4. Operate in a VelinX-supported province (currently Gauteng, Western Cape, KwaZulu-Natal)
  5. Hold a valid South African bank account for revenue payouts

You are responsible for maintaining the accuracy of your account information and for the security of your login credentials. You must notify us immediately if you suspect unauthorised access to your account.

 

3. Our Services

VelinX provides the following services to registered Operators:

  1. Supply, installation, and maintenance of vehicle WiFi devices at no cost
  2. Connectivity management through dual-SIM managed data plans
  3. Ad delivery through the VelinX advertising network
  4. Revenue share calculated on verified passenger impressions
  5. Access to the operator dashboard and analytics
  6. Technical support and remote device management

 

VelinX reserves the right to modify, suspend, or discontinue any aspect of the services with 30 days’ notice to registered Operators, except where immediate action is required to comply with the law or address a security threat.

 

4. Hardware and Installation

  1. VelinX owns all hardware devices at all times. Title does not pass to the Operator.
  2. Installation will be carried out by VelinX-certified technicians within 48 hours of approval.
  3. The Operator must provide reasonable access to the vehicle for installation and maintenance.
  4. The Operator must not tamper with, modify, relocate, or remove the Device without prior written consent from VelinX.
  5. Damage caused by the Operator’s deliberate act or gross negligence will be charged to the Operator at the replacement cost of the Device.
  6. On termination of this Agreement, VelinX is entitled to recover the Device within 30 days.

 

5. Revenue Share and Payments

  1. Operators earn a revenue share based on verified ad impressions delivered through their registered vehicles.
  2. The current revenue share rates are published in your operator dashboard and may be updated with 30 days’ notice.
  3. Revenue is calculated monthly and paid via EFT within 10 business days of the end of each month.
  4. VelinX Growth and Fleet Pro plans offer weekly payouts upon request.
  5. Minimum payout threshold is R100. Amounts below this threshold roll over to the next period.
  6. VelinX reserves the right to withhold payment where fraudulent activity, device tampering, or breach of these Terms is suspected, pending investigation.
  7. Operators are responsible for declaring earnings as income and paying applicable taxes. VelinX is not responsible for the Operator’s tax obligations.

 

6. Acceptable Use of the Platform

You agree not to use the VelinX platform, dashboard, or any connected service to:

  • Circumvent or interfere with the device, network, or ad delivery systems
  • Attempt to artificially inflate impression counts or earnings (click fraud)
  • Access the accounts or data of other users without authorisation
  • Transmit viruses, malware, or other harmful code
  • Conduct any unlawful activity or breach any applicable South African law
  • Sub-license or resell access to the VelinX platform without written authorisation

 

7. Warranties and Disclaimers

THE VELINX PLATFORM IS PROVIDED “AS IS” AND “AS AVAILABLE”. TO THE MAXIMUM EXTENT PERMITTED BY SOUTH AFRICAN LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that:

  • The platform will be uninterrupted, error-free, or free from security vulnerabilities
  • The earnings from the platform will meet any specific financial expectations
  • The platform will be compatible with all devices or operating systems

 

8. Limitation of Liability

To the maximum extent permitted by South African law, VelinX’s total liability for any claim arising from or related to these Terms shall not exceed the total fees or earnings associated with the relevant account in the 3-month period preceding the claim.

We shall not be liable for indirect, incidental, consequential, special, or punitive damages, including loss of profit, data, or business opportunity, even if we have been advised of the possibility of such damages.

Nothing in these Terms limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded by law.

 

9. Termination

Either party may terminate this Agreement by providing 30 days’ written notice to the other party.

VelinX may terminate this Agreement with immediate effect (without prior notice) if:

  • You breach a material term of this Agreement and fail to remedy the breach within 7 days of written notice
  • You commit fraud or provide materially false information
  • You tamper with or damage VelinX hardware
  • You engage in activity that exposes VelinX to legal liability
  • You become insolvent, are placed under business rescue, or are sequestrated

On termination, all outstanding earnings (less any amounts owed to VelinX) will be paid within 30 days. The device must be returned or made accessible for collection within 30 days.

 

10. Intellectual Property

All intellectual property rights in the VelinX platform, software, branding, and advertising content belong to VelinX or its licensors. You are granted a limited, non-exclusive, non-transferable licence to use the platform solely for the purposes described in this Agreement. You may not copy, reverse-engineer, adapt, or create derivative works from any VelinX intellectual property.

 

11. Force Majeure

VelinX will not be liable for any delay or failure in performance caused by circumstances beyond our reasonable control, including acts of God, load-shedding, network outages, civil unrest, or government action.

 

12. Governing Law and Jurisdiction

This Agreement is governed by the laws of the Republic of South Africa. Any dispute arising from or in connection with this Agreement shall be subject to the non-exclusive jurisdiction of the courts of the Western Cape, South Africa. The parties agree to attempt to resolve disputes amicably before commencing legal proceedings.

 

13. Electronic Communications

By registering on the VelinX platform, you consent to receiving communications from VelinX by electronic means (including email and in-platform notifications) as permitted by the Electronic Communications and Transactions Act 25 of 2002 (ECT Act). Electronic communications from VelinX constitute valid written communications.

 

14. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable, that provision will be severed from the Agreement without affecting the validity of the remaining provisions.